Terms of Service

Welcome to Taaj-Care. By using our website and placing an order, you agree to the terms listed below. We aim to keep everything simple, transparent, and customer-friendly.

1. General Agreement

By accessing our website or purchasing from Taaj-Care, you agree to follow these Terms of Service and all policies linked on our website (Privacy Policy, Refund Policy, Shipping Policy).

If you do not agree with any part of these terms, please avoid using our services.

2. Use of Our Website

You agree not to:

  • Use our products for illegal or harmful purposes

  • Try to hack, damage, or misuse our website

  • Provide false or misleading information during checkout

Any misuse of the website may result in restricted access.

3. Product Information

Taaj-Care provides natural, pure, and lab-tested Shilajit products, verified according to Saudi regulations.

While we do our best to keep product details accurate and updated, minor variations in packaging or appearance may occur.

Taaj-Care does not provide medical advice. Our products are not meant to diagnose, cure, or prevent any medical condition. Always consult a doctor if needed.

4. Orders & Payments

When placing an order, you agree that:

  • All information you provide is accurate and complete

  • You are legally authorized to make the purchase

  • Prices and availability may change without notice

We reserve the right to cancel or reject orders if:

  • The information provided is incorrect

  • Payment cannot be verified

  • The product is out of stock

5. Shipping & Delivery

  • Delivery is available across Saudi Arabia

  • Standard delivery time: 2–3 business days

  • Shipping is FREE within KSA

  • Delays caused by weather, holidays, or courier issues are out of our control, but we always assist you during the process

6. Returns & Refunds

We offer a 7-day FREE return policy.
If the product has any issue or defect — even if opened — you can return it at no cost.

Refunds are issued after we receive the returned item.
Please review our Refund Policy for full details.

7. Accuracy of Billing & Account Information

You agree to provide correct personal details such as:

  • Your full name

  • Phone number

  • Shipping address

  • Email

We may refuse or cancel orders if inaccurate information is provided.

8. Third-Party Services

We work with trusted third parties such as:

  • Delivery partners

  • Payment processors

  • Security providers

These providers follow their own policies, and we are not responsible for their actions. However, we work only with reliable partners that follow Saudi regulations.

9. Prohibited Activities

You are not allowed to:

  • Use our products for resale without permission

  • Interfere with website functionality

  • Spread viruses, malware, or harmful code

  • Violate any Saudi laws while using our services

10. Limitation of Liability

Taaj-Care is not responsible for:

  • Delays caused by courier service

  • Misuse of the product after delivery

  • Losses caused by incorrect information provided by the customer

Our maximum liability is limited to the total amount you paid for the product.

11. Changes to Terms

Taaj-Care may update these terms at any time.
Any changes will be posted on this page with an updated date.
By continuing to use our website, you agree to the updated terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

📞 Call & WhatsApp: +966 53 242 3103
📧 Email: info.taajcare@gmail.com